J.C. Christensen & Associates Launches Industry Leading Avatar-Assisted Payment Website for Student Debt

J.C. Christensen & Associates (JCC), An Array Services Group company, recently launched www.paymystudentbill.com, a new Avatar-assisted payment website to equip student borrowers with a cutting edge payment solution.

“Students are mobile and exhibit a high preference for online solutions over one on one live communications.  Applying this technology to student debt is a much needed solution to compliment the standard collection process,” said Don Taylor, senior vice president – higher education/government sales.

An Avatar represents a virtual collection agent that performs functions similar to those of a Iive agent. Instead of speaking over the phone or corresponding by mail, student borrowers access www.paymystudentbill.com online where they are greeted by the Avatar and prompted to select various options for repayment specific to their loan type.  This user-friendly site is designed to help borrowers easily repay their student bills online, 24 hours a day, 7 days a week, 365 days per year.  The patent pending Avatar Virtual Agent was developed by the InterProse Corporation for use in the collection environment.

“The use of our Avatar Virtual Agent in the student debt marketplace is the perfect solution for mobile students who avoid person to person contact and JCC has invested significant resources into developing this custom site for each debt type.  They are the leader in introducing this technology to the student debt market,” said Matthew Hill, President and CEO, The InterProse Corporation.

JCC is a premier debt recovery solution for colleges, universities, private lenders and guarantors. For more than 30 years, it has successfully partnered with clients to deliver outstanding recovery results and is now the only national collection agency providing an Avatar solution specific to each loan type with individually customized communications.

Array Services Group and its three innovative business units – CareCall, ProSource and J.C. Christensen & Associates – offer professional services in call management disciplines, accounts receivable and revenue cycle management, empowering clients for immediate and future success.