City Of Austin Selects MSB For Collections Contract

Municipal Services Bureau (MSB) has been retained by the City of Austin (TX) Municipal Court, to provide outsourced collections services for delinquent court fines, fees and parking citations.

MSB was selected as the winning bidder based upon detailed evaluation criteria, involving the best value combination of credentials, capabilities, service and cost. During MSB’s prior four year contractual relationship with the City, the company collected over $15 million in delinquent cases.

On May 3, 2007, The City of Austin Council authorized award & execution of a 24 month service contract with Municipal Services Bureau for the collection of delinquent Municipal Court cases with estimated annual net to general fund revenue of $2,250,000 with two 12-month extension options with a revenue of $2,250,000 per extension option, for a total estimated contract revenue of $9,000,000.

"While the Court provides timely access to justice and resolves disputes in an equitable manner, MSB works as an extension of the Court staff, increasing revenues for the City through its professional collections efforts," says Patrick J. Swanick, MSB’s Chief Executive Officer. "We have an outstanding relationship with the Municipal Court and City staff and we’re delighted to continue our services, which positively impact the fiscal position of the City."

MSB, headquartered in Austin, Texas, is a leading provider of outsourced revenue recovery products and services for governmental entities nationwide. The company currently collects for 400 government sector clients.