Ellerines Blaze Risk Management Trail

Ellerine Holdings Limited, one of Africa’s leading furniture retailers, has selected Fair Isaac’s Blaze Advisor™ business rules management system, to improve their credit risk management strategies and business decision processes.

Ellerines has subsidiaries covering both rural and urban areas across six countries in Southern Africa: Botswana, Lesotho, Namibia, South Africa, Swaziland and Zambia. As testimony to the diversity of their operations, Ellerines is positioned to take full advantage of further growth opportunities across all LSM groups both in the credit and cash retail markets.

Business rules management is taking organisational computing by storm. Fair Isaac’s Blaze Advisor software liberates the logic governing operational decision making from individual applications, where it had been locked within programming code.  Blaze Advisor is the world’s leading rules management solution, designed to automate operational business decisions and provide organisations with unprecedented agility, consistency and precision in their customer interactions. The system assists organisations to reach new levels of agility in an increasingly complex, competitive and regulated global economy.

Ellerines is the first furniture retailer in South Africa to implement this best of breed business decision management system. Blaze Advisor provides Ellerines with the ability to effortlessly and precisely introduce client-specific spending account rules as well as regulatory driven rule changes.

Danie Colyn, Group Director of Credit Control at Ellerine Holdings Limited, states, “The National Credit Act has created many challenges for the furniture retail industry. Ellerines is committed to implementing the new requirements of the Act and improving risk management best practices throughout our organisation. We look forward to experiencing Blaze Advisor delivering substantial savings in application time to market and the ability to react swiftly to regulatory requirements. Through its unique customisation and rapid deployment capabilities we can reduce costs, enhance customer satisfaction as well as improve our ability to create wealth for all our stakeholders..

Mike Crawley, Director at PIC Solutions, adds, “This sophisticated business decision management system allows easy design, deployment, execution and maintenance of business rules and policies as part of an automated business application. PIC Solutions and Fair Isaac have a wealth of experience in implementing business rules systems.  By automating their business processes, Ellerines will experience the full benefits provided by Blaze Advisor to ultimately reduce their risk, improve efficiency and identify new opportunities.”