Aspect Expands European Operations into Ireland

CHELMSFORD, Mass. — Aspect, a global provider of unified communications and collaboration services and software, today announced it is opening two new facilities in Galway, Ireland in December. The new Aspect facilities will provide customer technical support, software production and distribution, and serve as a shared services centre for select administrative functions.

“These new facilities enable Aspect to continue to manage its growth while providing the outstanding levels of service and quality our customers deserve,” said Jim Foy, chief executive officer and president at Aspect. “We are making a substantial long-term commitment to Ireland because it offers considerable advantages for doing business, including its attractive corporate tax rate and access to a highly-skilled, multilingual workforce, which is particularly important for our technical support activities for the region.”

IDA Ireland CEO, Barry O’Leary said, “We are delighted to welcome Aspect, a leading global provider of software and services, to Galway. This is a significant addition to the growing cluster of unified communications software companies in Ireland. The announcement today endorses Ireland’s position as a leading location for international software and IT services attracted by our talent, technology capability, track record, corporation tax and ease of doing business. We look forward to supporting Aspect in its international growth in Ireland.”

The new Galway, Ireland facilities will provide support to customers in Europe, the Middle East, Africa and some parts of the Asia Pacific region using Aspect’s market leading software, including unified communications applications for the contact center, its unified contact center platform, Aspect® Unified IP® and its workforce optimization suite.

About Aspect
Aspect is a global software and IT services firm specializing in applying Microsoft unified communications and collaboration to help customers achieve optimal results through enhanced business processes across the enterprise and in the contact center.  Aspect provides IT consulting, integration services and business applications. For more information, visit www.aspect.com.

Follow Aspect on Twitter at http://www.twitter.com/AspectUC.