Federal Signal Technologies Awarded TxDOT Back Office Operations Contract

Federal Signal Technologies LLC (FSTech) today announced that it has been awarded a three year back office system and operations contract by the Texas Department of Transportation (TxDOT). The approximate value of the 3 year contract is $68M. The contract provides for two 3 year extensions. FSTech’s major sub-contractors are Faneuil Inc., in Hampton, Virginia and Municipal Services Bureau (MSB), based in Austin, Texas.

The contract primarily involves three busy TxDOT tollroads in the Austin area. Interoperability with the separate Dallas and Houston area toll systems, plus outlying TxDOT tollroads are also covered by the work. “We have partnered with two of the best companies in the business to provide a comprehensive suite of services to TxDOT,” commented Manfred Rietsch, President of FSTech. MSB’s Toll Division will be providing customer service and TxTag management, and Faneuil will be providing plaza and road operations support.

“We are pleased at the confidence the Texas Department of Transportation has shown in awarding FSTech this important contract. One of our business lines, VESystems, developed and installed the current back office system in 2006. This contract includes a major upgrade to this system,” added Rietsch.

FSTech is a division of Federal Signal Corporation. Federal Signal enhances the safety, security and well-being of communities and workplaces around the world. Founded in 1901, Federal Signal is a leading global designer and manufacturer of products and total solutions that serve municipal, governmental, industrial and transportation customers and markets. Headquartered in Oak Brook, IL, with manufacturing facilities worldwide, Federal Signal operates four groups: Safety and Security Systems, Environmental Solutions, Fire Rescue, and Federal Signal Technologies.

Founded in 1991, Municipal Services Bureau (MSB) offers custom full service backoffice solutions including image review, account and transponder management, payment processing, invoicing and video billing, violations processing and call center services to governmental entities nationwide. Headquartered in Austin, Texas, MSB empowers talented employees with advanced technology, data management tools and leading edge business practices to exceed the expectations of its clients. MSB currently works with more than 600 clients in 38 states and is licensed to collect throughout the United States. MSB distinguishes itself based on its brand: Experience, Execution and Ethics. The Company has achieved the Professional Practices Management System (PPMS) certification from the Association of Credit and Collections Professionals (ACA International). Additionally, the Company maintains an A+ rating with the Better Business Bureau.

Faneuil, Inc., headquartered in Hampton, VA, is a leading outsource provider of multi-channel customer contact services. Recently recognized by Inc. Magazine as one of the fastest growing companies in America, Faneuil provides complex call center and customer care solutions to highly regulated State Government and commercial clients. Faneuil’s “boutique” approach and corporate flexibility provides a unique partnership that focuses on the ever-evolving needs of customers. Clients include the Miami Dade Expressway and Florida’s Turnpike Enterprise for whom Faneuil operates the SunPass® Electronic Toll Collection Program and the Revenue Collection Services Program, the VDOT E-ZPass operations, and the South Jersey Transportation Authority.