MedAvant Adds Payers, Institutional Claims to Premium Portal Services

MedAvant Healthcare Solutions announced a new version of its premium service and availability of an Application Programming Interface (API) for its business partners. The two new technology solutions will benefit nearly all MedAvant’s customers.

The upgraded premium service will allow providers sending institutional claims and insurance payers to take advantage of MedAvant’s web-based revenue cycle management tools. Institutional claims include requests for reimbursement for services rendered in settings such as hospitals, rehabilitation facilities or surgery centers. The new version also includes improved features based on feedback from providers who have used the premium service since its original release last fall. Premium service is available on MedAvant’s web portal called myMedAvant.

"myMedAvant has been well-received by providers and our partners who use the time-saving features to reduce their workload and improve their office efficiencies," said John Lettko, MedAvant President and Chief Executive Officer. "We’re confident that payers and institutional providers will eagerly embrace these features as well."

The API will allow business partners, such as software vendors, to use data from MedAvant’s PhoenixSM processing system. Many of the partners have robust software systems, and the API will allow them to use MedAvant information to populate their existing programs.

"These are examples of advances we can make in healthcare technology now that all our transactions are on Phoenix," Lettko noted. "These are the first in a family of web-based services we will offer as we open the door for our customers to take advantage of our technology."

The newly released payer portal allows insurance payers to view all their claims processed through Phoenix and to drill down to claim level detail. They can also schedule reports or generate custom reports on demand. Payers that send remittance advice through MedAvant can use the portal to gather information on their claim turn-around time and other business research.

Providers submitting institutional claims can now take advantage of some of the same features, such as automatic verification of a patient’s insurance, tracking a claim throughout its lifecycle, and customizing reports for business intelligence. The tools allow healthcare providers to decrease their days outstanding on insurance claims.

The new version of premium service for providers includes additional search options and report output fields to allow users to analyze their information more specifically.

CSS, an information solutions provider in Linwood, N.J., was one of the first vendors to offer myMedAvant to its provider customers which are mostly laboratories and radiology practices. While their providers customize reports for useable information to manage their revenue cycle, the report capabilities also improve the vendor’s level of customer service. "We like to log on and see what’s going on with our customers. It allows us to be pro-active instead of re-active," said Jim O’Neill, Vice President of Sales and Marketing.