Contract Callers Achieves SSAE 16 Compliance

Contract Callers, Inc. (CCI), an agency dedicated to providing collection and field services to the utility industry, has achieved Type II SSAE 16 compliance. The successful completion of this internationally recognized third-party assurance audit confirms that the company’s controls, procedures, and processes are in place as intended.

“As an organization, we recognize the importance of reliability and accountability toward our clients,” Tim Wertz, President. “We are always looking for ways to improve our systems and processes to ensure the utmost security and confidence.”

The SSAE 16 (Statement on Standards for Attestation Engagements No. 16) is the new “attest” standard replacing the widely recognized SAS 70 audit.  SSAE 16, seen as more comprehensive and expansive than SAS 70, goes beyond the prior audits requirements to include a description of both a service organization’s controls and systems, as well as a written assertion by management.

“It is imperative to stay committed to the highest quality standards regarding customer data and integrity.” Ann Wheeler, Director of Administration. “The favorable opinion resulting from the attestation shows CCI’s continued dedication in providing best in class service to our clients.”

CCI’s attestation was conducted by Elliott Davis, LLC.

Established in 1926, CCI provides collection and field services to the utility industry. Currently, the company employs approximately 500 employees operating out of more than a dozen offices nationwide.  CCI is positioned to continue its growth in the near and long term in order to become the nation’s top meter to cash service company.