Navient’s $2.5M TCPA Settlement Finalized

On February 8, a proposed class settlement received final approval for a case alleging Telephone Consumer Protection Act (TCPA) violations against Navient Solutions, LLC. The settlement awards $2.5 million to the class. The court’s approval of the class settlement awards $833,333 in attorneys’ fees and $24,379.83 in costs and expenses.

The class action lawsuit against Navient was filed in October 2017 alleging that Navient used an Automatic Telephone Dialing System (ATDS) to place calls requesting location information to third parties' cell phones without consent. According to the complaint, the representative plaintiff's brother had a student loan account that was placed with Navient for collection. The plaintiff was listed as a reference on her brother’s student loan application without her knowledge or consent. The plaintiff never had an agreement with nor provided consent to Navient to call her cell phone. The complaint also alleges that these third parties continued to be called even when they requested no more calls.

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The settlement agreement states that Navient “vigorously denies all claims asserted in the Action and denies all allegations of wrongdoing and liability and, in particular, that the calls at issue were made using an ATDS.”