Coast Promotes Jennie Durkee to Senior Director of Compliance

GENESEO, N.Y.-- Coast Professional, Inc. (Coast) recently promoted Jennie Durkee to Senior Director of Compliance. Durkee, Coast’s former Director of Compliance, has over 20 years of experience in the accounts receivable management industry. Durkee began her Coast career in 2019, where she ensured organizational compliance with contracts, policies, and procedures. Under Durkee’s guidance, Coast was named a Training APEX Award (previously Training 100, formerly Training 125) winner by Training Magazine for three consecutive years (2020-2022).  

In her new role, Durkee will be responsible for overseeing Coast’s Compliance Department and ensuring the company’s adherence with all applicable laws associated with accounts receivable management. In addition to overseeing the Compliance Department, she will also develop the policies and procedures for the Legal/Regulatory, Training/Education, and Quality Assurance Departments, as well as coordinate the compliance activities of other departments within the organization.  

According to Michael Del Valle, Coast Chief Compliance Officer and General Counsel, Durkee’s promotion is a direct result of her exceptional worth ethic and dedication to the company.  

“Jennie’s ability to get things done, coupled with her exemplary leadership skills, makes her one of the most dynamic compliance leaders in the industry,” said Del Valle. “She demonstrates an unwavering commitment to Coast’s overall mission through her continued efforts to strengthen our compliance initiatives.”  

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Ms. Durkee is Credit and Compliance Collection Officer® (CCCO) certified by ACA International. 

About Coast Professional, Inc.: 

Coast Professional, Inc. is an accounts receivable management and contact center-based company, dedicated to the respectful and ethical communication with consumers. Coast provides essential collection and business process outsourcing services to hundreds of campuses; universities; federal, state, and county governments; municipalities; and courts. Coast is an eight-time honoree on the Inc. 5000 list for America’s Fastest-Growing Private Companies provided by Inc. Magazine and in 2021, was recognized for the sixth time as one of the “Best Places to Work In Collections” by insideARM.com and Best Companies Group. Since 1976, Coast has worked closely with clients to increase recoveries by assisting consumers in resolving their financial obligations. Coast’s success is exemplified by exceptional recoveries, superior service, and dedication to the highest levels of compliance. More information about Coast can be found at www.coastprofessional.com.