Debt collectors work with universities, colleges and private lenders to collect student loans. For education loans backed by the federal government, the U.S. Department of Education has a clearly-defined collection program that uses private collection agencies. Recent changes in federal law will shift all previously federally backed loans to direct loans from the federal government, cutting private lenders out of the equation.

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Could CFPB’s Data Sharing Principles Make Debt Collection Better Too?

19 October 2017

FTC and 11 States Announce Actions Against Student Loan Debt Relief Scams

16 October 2017

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Latest Deadline Passes in Dept of ED Collection Case; Judge Sets New Deadline

12 October 2017

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Department of Education RFP Wars – Episode 26

18 September 2017

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Department of ED to CFPB: Thanks, We’ll Handle Oversight of Student Loan Servicers by Ourselves

5 September 2017

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ED Updates Court on Debt Collection RFP Status; Requests Extension

29 August 2017

TCPA Student Loan Calls Case Dismissed – Court Determines TCPA Exception Applied

23 August 2017

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ED Files Status Report on RFP Litigation; Planned Notice of Awards Date Seems in Doubt

8 August 2017

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ED Update: RFP Process and Litigation Continues in Private Collection Agency Selection

3 August 2017

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ED Cancels Student Loan Servicing Solicitation; Announces “Next Generation” Plan

2 August 2017

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The Department of ED Contract: A Candid Discussion between Industry Experts Mike Ginsberg and Randy Kamm

27 June 2017

Department of Education Files Appeal of Preliminary Injunction; Briefing Deadlines Set

26 June 2017

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Secretary of Education Betsy DeVos Announces Intent to Appoint Dr. A. Wayne Johnson as Chief Operating Officer of Federal Student Aid

21 June 2017

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Performant Financial Corporation Announces Termination of Student Loan Recovery Contract

19 June 2017

Judge in ED Collection Litigation Reacts to OpEd and News Stories; Continues Preliminary Injunction Indefinitely

1 June 2017

Dept. of ED Amends Debt Collection RFP and Remediation Plan

30 May 2017

ED Proposes Single Source Model for Massive Student Loan Servicing Contract

22 May 2017

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ED Proposes "Do Over" in RFP for Private Collection Services

22 May 2017

CFPB Makes Somewhat Unsurprising Finding in the Ridiculously Complicated World of Student Loan Repayment

17 May 2017

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Nobody Answering the Phone; Student Loan Borrowers (and Taxpayers) Impacted Bigtime

8 May 2017