White House Announces New Initiatives Targeting Consumer Experience

This week, the Biden-Harris Administration launched a comprehensive initiative aimed at addressing what it describes as everyday hassles that waste Americans’ time and money. This new government-wide effort, called “Time Is Money,” seeks to regulate various business practices that the administration claims add unnecessary burdens to consumers’ lives. The initiative includes actions from multiple federal agencies, including the Consumer Financial Protection Bureau (CFPB or Bureau) and the Federal Trade Commission (FTC).

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Unique Insights into ARM Tech Trends

Technology seems to change and advance daily. Yet what doesn’t change are the goals for organizations throughout the ARM industry — making their employees and organization more efficient and productive to increase collections while improving the consumer experience. In this eBook, Finvi answers the most common questions they hear from customers, providing their unique insights into:

• How automation can increase productivity and organizational efficiency
• The prevalence of SaaS in the industry and its benefits
• The growth of AI and its current usage

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Financial Regulators Propose Standards to Promote Interoperability of Data

On August 2, 2024, the CFPB, the OCC, the Federal Reserve Board, the FDIC, the NCUA, the FHFA, the CFTC, the SEC and the Treasury Department proposed a joint rule intended to establish standards to promote the ability of each of the agencies to exchange and use the data that the other agencies collect (referred to as the “interoperability” of financial data across the agencies).

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ConServe Cares Program: Action for a Better Community

ROCHESTER, N.Y. -- Continental Service Group, LLC d/b/a ConServe, in conjunction with the company’s “Matching Gift Program”, donated its July ConServe Cares proceeds to Action for a Better Community. The ConServe team supports and funds the efforts of numerous local non-profit agencies that strive to make a difference. As a result of the employees’ compassion and generosity,.countless lives have been touched and enriched in our community.

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insideARM Weekly Recap - Week of August 12th, 2024

The world of debt collection is never at a loss for updates, but separating the important stuff from the background noise isn't always easy. At insideARM, our goal is to help you answer those questions. We wade through the constant onslaught of updates and bring you the need-to-know highlights. Every Monday, we bring you a recap to help you stay informed and let you know why that piece of news is important.

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IC System Announces Nate Welbig as Vice President of Operations

ST. PAUL, Minn.-- IC System is proud to announce the promotion of Nate Welbig to Vice President of Operations and member of the Executive Team.

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Lease-to-Own Business Files Complaint Against CFPB’s Investigation

On July 22, a lease-to-own company (plaintiff) filed a complaint against the CFPB in the U.S. District Court for the Eastern District of Texas to seek declaratory judgment and injunctive relief to halt the CFPB’s ongoing investigation and pending litigation related to the company’s business.

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RA Compliance Corner: Managing Your Service Providers- Do you really have it all in order?

25 September 2024 at 02:00 p.m.

It's not news that a comprehensive vendor management policy is a must in today’s compliance-centric environment. But are you creating risk for your organization by leaving your vendor management policy on auto pilot? 

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Featured Resources and Webinars

from insideARM.com

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» The New Reality of Collections Staffing

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» Optimizing your recovery strategy with Collections Triggers℠

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