CHANDLER, Ariz -- National Credit Adjusters, a receivables acquisition and management firm headquartered in Hutchinson, KS with a satellite location in Chandler, AZ, was pleased to continue support of an annual water drive spearheaded by the team in the Chandler office.
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The CFPB was heavy in the news last week, and our weekly recap reflects that. Let’s dive in.
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Hospitals, insurance companies, and debt collectors need to step up their communication efforts to prevent the illegal collection of medical debts that have been previously paid or covered by providers’ charity care programs, according to the CFPB in its report to Congress on the status of the FDCPA, issued on September 5, 2024. Communication to consumers from debt collectors should provide more specific information about debts to enable consumers to identify the accounts on which collectors seek payment, as well. The resulting harm to consumers—the medical debt appearing on the consumer’s credit report—puts the consumer in an untenable situation that could have been avoided if more information were shared, and if the hospitals did not set such a high bar for eligibility for their financial assistance programs.
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