NEW YORK – iQor, Inc., a global provider of business process outsourcing (BPO) services, has been ranked 27th among the top technology innovators in the U.S. by InformationWeek magazine. This is the second consecutive year that iQor has been named to the InformationWeek 500. The prestigious list recognizes today’s leading companies utilizing technology innovation to drive business results.
“Technology-driven innovation has been a fundamental part of iQor’s growth. Over the last three years we have made huge investments in our TeQ21 technology suite and our clients are now reaping the benefits. We look forward to offering our clients even more powerful tools as we continue to innovate and build on our technology,” said Vikas Kapoor, President and Chief Executive Officer of iQor.
Internally developed, iQor’s TeQ21 platform is a fully integrated, award-winning technology suite designed to deliver a level of automation, flexibility, and ease-of-use not available on the market today. Comprised of a virtualized global data and communication infrastructure – from agents’ desktops to its central data center – and a next generation ERP suite, TeQ21 has been integral to iQor achieving best-in-class service levels and operating efficiency.
"For 22 years, the InformationWeek 500 has honored the most innovative users of business technology," said InformationWeek Editor In Chief Rob Preston. "As we start to emerge from the worst recession in decades, the IT focus is now on driving growth. This year’s ranking placed special emphasis on those companies and business technology executives leading that charge."
The InformationWeek 500 rankings are unique among corporate rankings as it spotlights the power of innovation in information technology, rather than simply identifying the biggest IT spenders. The quantitative and qualitative review process is designed to recognize business technology teams that have made a demonstrable impact on the way their organizations do business. Additional details on the InformationWeek 500 can be found online at www.informationweek.com/iw500.
About iQor
iQor (www.iqor.com) provides business process outsourcing to some of the best-known companies in the world from 21 Centers of Excellence in five countries. iQor’s 11,000 employees work with state-of-the-art technology that affords maximum flexibility to iQor customers to tap the best skills of a global workforce. It serves clients from a range of industries including financial services, telecommunications and government. Its services include customer care, customer retention and revenue recovery.