Gila LLC, through its business units, MSB and Gila Group, is pleased to announce that its local State of Texas Chapter of ACA International has received the Unit Certificate of Excellence. ACA International, the Association of Credit and Collection Professionals, is the comprehensive, knowledge-based resource for success in the credit and collection industry.
“I am honored that our Texas Chapter was recognized for its commitment to excellence because our objective is to set the standard for our member agencies to follow. In the collections industry, it is essential that we operate to the highest level of excellence in all of our business practices. Through the organization, we strive to set that tone,” said Bruce Cummings, CEO of Gila. Mr. Cummings is President of the Texas Chapter of ACA International. Prior to that, Mr. Cummings served as Vice President of the Board and Secretary.
“It has been my privilege to lead an organization that has such a great and positive influence on our industry. At Gila, we are committed to cultivating an organization centered on excellence in everything we do, and our close involvement with ACA enables us to maintain the high standards our clients expect,” Cummings added. ACA International presented the Unit Certificate of Excellence to the Texas Chapter for completing the annual self-audit and demonstrating a commitment to excellence in unit operation and service to association members.
ACA’s state units are independently incorporated associations covering one or more states. They serve members as the local industry resource for information, education, state legislative advocacy and more.
Founded in 1991, Gila LLC is a leading nationwide provider of receivables management and business process outsourcing solutions. Headquartered in Austin, Texas, the Company offers outsourced collections, payment processing and call center services to governmental entities, financial services clients and higher education institutions across the country. Through its strategic business units, MSB and Gila Group, the Company empowers more than 350 talented employees with advanced technology, data management tools, and leading edge business practices to exceed the expectations of its clients. MSB collects delinquent court fines, fees and debts for a wide variety of governmental entities. Gila Group specializes in outsourced collections and customer service functions for financial institutions.