Capital Recovery Service to Consolidate into New Florida Call Center

Capital Recovery Service, LLC, a leading provider of accounts receivable management programs will be consolidating its offices into a newly designed call center in Jacksonville, Florida. The consolidation is expected to be completed by September and will provide CRS with the advanced technologies and business synergies needed to sustain the company’s future growth.

CRS, operating in Northern Virginia for over 35 years, provides debt recovery management programs for major financial institutions, utility companies and health care organizations. Andy Tricules, the company’s CEO noted “This is a very exciting time in our company’s history. The combined operations of our individual business lines will add revenue and cost synergies which will increase the net return to our clients."

Much of the company’s veteran leadership is relocating to Jacksonville and will provide the basis for a seamless transition. Jim Weeks, the company CIO, referenced the change as “A positive service shift which will contribute to short and long term results and advance the future offerings to our clients.” CRS’ Chief Operating Officer, John Cardinale added “This move demonstrates an organization-wide commitment to building and sustaining a culture of excellence.”