National Recovery Service Collection Agents Pledge their Commitment to Excellence

On February 17, 2010, both the collection and management teams of National Recovery Service, LLC signed personal ACA International “Collector’s Pledge”, certificates.

The certificate reads: “I believe every person has worth as an individual. I believe every personal should be treated with dignity and respect.  I will make it my responsibility to help consumers find ways to pay their debts.  I will be professional and ethical.  I will commit to honoring this pledge.”

ACA is the leading collection industry association.  “The vast majority of people working in this industry are everyday, regular folks,” says Kalin Le Brun, a spokesperson for ACA International, which represents 5000 debt collection agencies across the United States. “They’re soccer moms and dads – they go to PTA meetings just like you and me.  And they’re tired of being lumped in with the small group of bad actors that have always been there in one form or another.  I think if you look at any industry you’ll always find a fringe group of unscrupulous people.  There are unethical teachers.  There are unethical doctors.  And no matter how many of us do it the right way, there are always going to be some people in our industry who, for whatever reason, don’t play by the rules.”

DeKraai, CEO and president of National Recovery Service had no problem achieving 100% employee participation at the conclusion of a motivational afternoon meeting.  “As a team, we are respectful and professional.  This (Collector’s Pledge) simply gives each of us the opportunity to make the commitment as individuals.”  

National Recovery Service, LLC is a small business that has remained dedicated to “playing by the rules”.  They have maintained accreditation, started the Collector’s For Change initiative, and continued to be proactive in the community.

About National Recovery Service
National Recovery Service, LLC serves clients with high performance and low cost collection services since October of 2007.  They collect on a variety of third party debt.  Mr. DeKraai’s team provides the responsiveness and attention to detail expected of a small collection agency with the licensing, bonding, and technology expected of large corporations.

Experience, motivation, and compassion are three words that describe the driving force behind National Recovery Service, LLC.  The ownership team is involved in the daily operation and management of the business. This has created a dynamic environment in which a motivated, compassionate, and experienced collection team can remain dedicated to serving each client’s individual needs.  For more information about National Recovery Service, LLC please visit us at www.nrsllc.net.