From One-Percent Changes to Enormous Results: A Call Analysis Webinar

Published on:
6 December 2012 at 11:12 a.m. ET

http://www.insidearm.com/news/00015685-from-one-percent-changes-to-enormous-resu/

Everyone from the Red Cross Foundation, to Oprah, to self-improvement guides tout this concept. And this approach/philosophy pops-up in numerous aspects of our lives — from slight changes we can make in our lifestyle and diet to improve our overall health, to small donations we make that support larger causes.

In a free webinar, insideARM.com, partnering with Interactive Intelligence, will view this phenomenon from a business perspective, tracking how seemingly minor additions, deletions, or shifts can reap substantive results. Specifically the webinar, we’ll look at call detection and call analysis during outbound campaigns.

Join Mark LaBoyteaux and Mat Ericksonof Interactive Intelligence, and insideARM.com Editor Mike Bevel to learn what just a 1% improvement could be to you and your shop.