Jackson Health System Engages PHNS for Accounts Receivable Management Services

PHNS announced that the Public Health Trust, an agency and instrumentality of Miami-Dade County, Florida that operates Jackson Health System, including Jackson Memorial Hospital in Miami, Florida (Jackson), has entered into an agreement for PHNS to provide receivables management services to Jackson’s Patient Financial Services departments. PHNS was selected after an extensive Request for Proposals process by Jackson. PHNS will provide Jackson with experienced receivables management professionals to perform business office services on both an onsite and remote basis.

PHNS’ Receivables Management Services Division provides proven revenue cycle solutions to hospitals nationwide that covers the entire flow of the collection and follow-up timelines including the following: billing and claims editing; accounts receivable system conversion outsourcing; business office outsourcing; collections for managed care, Medicare, Medicaid, commercial insurance, workers’ compensation, and self pay accounts; debt management; denial management; contract compliance and appeals processing; correspondence processing; and patient call center. PHNS’ Receivable Management Services Division also provides revenue cycle consulting, interim management and regional business office management services.

"PHNS is very pleased to have been selected to provide Jackson with a dedicated receivables management team solely devoted to maximizing the recovery of their receivables and facilitating a seamless information exchange without business processes interruptions," said Larry Schunder, president of PHNS’ Business Process Services Division.

About Jackson
Jackson Health System, an integrated healthcare delivery system, consists of its centerpiece, Jackson Memorial Hospital; 12 primary care centers and two primary care mobile vans; 16 school-based clinics; two long-term care nursing facilities; a network of mental health facilities; Holtz Children’s Hospital, Jackson Rehabilitation Hospital, Jackson North Medical Center and Jackson South Community Hospital. Governed by the Public Health Trust, a dedicated team of citizen volunteers acting on behalf of the Miami-Dade Board of County Commissioners, Jackson Health System ensures that all residents of Miami-Dade County receive a single high standard of care regardless of their ability to pay.

About PHNS
PHNS provides information technology (IT) services for hospitals, other healthcare providers and businesses. PHNS’ IT services include application hosting, co-location and managed services; electronic off-site data back-up and data vaulting; business continuity solutions; disaster recovery services; and systems integration services. PHNS also provides comprehensive business process solutions for hospitals including health information management (including medical record management and storage, transcription, coding, release of information and electronic medical record services), advisory and receivables management services. PHNS creates business-healthy hospitals by improving operations, enhancing technology and increasing cash on hand, which allows hospitals to focus on their core competency–patient care. PHNS has approximately 1,670 customers, including approximately 400 hospital IT and business process customers and approximately 1,270 IT customers. PHNS is headquartered in Dallas, Texas.