Nelson, Watson & Associates, LLC announced today that Greg Veprek has joined the company partnership. Veprek is well known throughout the industry for successfully ramping up offices, and most recently his successful international endeavor in which he spent two years in the Philippines setting up a collection call center in Manila.
“Experienced collectors, tenured managers, great batch tracks and owners who work the floor…we are the perfect fit for most of the debt purchasers and contingency banking clients in the business that outsource their collections” said Veprek. Veprek has strong ties to the Nelson, Watson team; many of which he helped to develop over the last 10 years into the strong industry leaders of today.
“There are three keys to success in building a collection agency; providing the tools and training to make the collectors successful; creating a culture that makes every employee feel like they’re part of something bigger than themselves; and finally making sure that you are recognizing your collection staff for the things they do correctly and making them feel appreciated. Veprek understands and emulates all of these qualities and is the perfect match for our culture” said Greg Cerullo, Chief Operating Officer and Partner.
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About Nelson, Watson & Associates, LLC
Located in Haverhill, MA, Nelson, Watson & Associates is a full service collection agency that focuses their recovery strategies on the performance needs of each individual client. With a commitment to maintaining excellent customer service, superior recovery rates, leading edge communications and information technology, they are ready to deliver the outstanding results needed to maintain the competitive edge demanded by today’s business environment.
Nelson, Watson & Associates handles contingency, commercial, student loan and government collections. In addition they have a wide range of litigation and outsourcing services. Recently Dunn and Bradstreet’s Open-Ratings determined Nelson, Watson & Associates LLC to be in the top 20% of the collections industry for client satisfaction. They received an overall score of 93/100. Ratings were based on reliability, cost, accuracy, timeliness, quality, business relations, personnel, customer support and responsiveness. Please visit http://www.nelsonwatson.com for more information.