Debt Collector Strategies for Responding to a Consumer Attorney

http://www.insidearm.com/news/00026398-debt-collector-strategies-for-responding-/

At some point, every collection agency is going to get contacted by a consumer attorney. Maybe there is a lawsuit in the works, maybe not. But it is important that all collectors and managers know how to respond.

In the latest episode of The Debt Collection Drill, Moss & Barnett attorneys John Rossman and Mike Poncin provide practical advice for collection agencies responding to consumer attorneys and identify frequent mistakes made when faced with a consumer represented by counsel.

Listen to the 12 minute audio blog below:

Debt Collection Drill – Responding to Consumer Attorneys