UK ARM Firm Lowell Group Creates 60 New Jobs, Moves to Bigger Offices

Leeds, England-based Lowell Group, one of the region’s major employers, is creating 60 new jobs in the city.

The company, which has been running for 10 years this May and already employs about 750 people in Leeds as well as 200 people in the south of England, is a leading provider of credit management services specialising in debt recovery, data analytics and customer insight. They are looking to fill new customer service roles, and positions in IT, credit and risk.

Lowell is also in the process of moving its head office and northern operations centre to new, bigger offices in the city.  The company recently signed a 15 year lease on a new 80,000 square feet four storey office building at Leeds Valley Park; a prestigious business park located three miles southeast of the city centre within the city’s Aire Valley Enterprise Zone. The new office has space to accommodate over 1,000 people.

Proud of its Leeds’ roots, Lowell was recently awarded an ‘outstanding’ rating for customer service from the organisation Investor in Customers. It is also one of only around 200 organisations in the UK to have achieved Investors in People Champion status in recognition that it operates the highest standard of people management and development in order to achieve its business goals.

Lowell’s chief executive officer James Cornell, who was co-founder of the company in 2004, said, “I’m proud of the success we’ve achieved over the last 10 years and look forward to continuing to grow our business in Leeds, a great place to do business. Our people – Team Lowell – are our biggest asset and testament to the tremendous pool of talented people Leeds has to offer and we are pleased to continue to extend and grow this team. This year we are delighted to be handing out a number of 10 year service awards to people who have been with us since the beginning.

“The move to Leeds Valley Park marks an exciting new chapter in the company’s development. Our vision is to develop better people, better practices and better systems to deliver better results, and the new building will provide a modern and spacious facility for our team to continue to develop and grow.”

Lowell’s move to new offices (from l to r): Nigel Beaven, Alison Shepherd, Kath O’Neill, Natalie Hartley, and Jayne Wild

Lowell Group is a leading provider of credit management services specialising in debt recovery, data analytics and customer insight. Comprising market leaders in debt purchaser, Lowell Financial, and contingent debt collections specialist, Interlaken (comprising Fredrickson International and SRJ), the Group is well-placed to offer advice on integrated debt management strategies across the credit arrears life cycle.