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Person holding up a chalkboard that says "Give Back" [Image by creator christianchan from AdobeStock]

Latitude by Genesys Contributes to Pan-Mass Challenge for Dana-Farber Cancer Institute

2 January 2024

A robot in a thinking pose against a backdrop of white letters that appear to be flying through the air [Image by creator phonlamaiphoto from AdobeStock]

CFPB Director Chopra Addresses AI Concerns

20 December 2023

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Velo Law Office Helps Champion The Movember Foundation

20 December 2023

A set of five different-shaped road signs that all say "Penalty" [Image by creator Argus from AdobeStock]

CFPB Shuts Down Medical Debt Collector for Attempting to Collect Unverified Debt

19 December 2023

Person holding up a chalkboard that says "Give Back" [Image by creator christianchan from AdobeStock]

VeriFacts Supports Breast Cancer Awareness Month Through Local Hospital

19 December 2023

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Arizona Federal District Court Holds MMS’s Are Not Prerecorded Messages Under the TCPA Unless They Play Automatically

18 December 2023

Person holding up a chalkboard that says "Give Back" [Image by creator christianchan from AdobeStock]

Glass Mountain Capital Champions the Fight Against Child Hunger This Holiday Season

18 December 2023

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CFPB Fall 2023 Rulemaking Agenda Indicates Imminent Issuance of Final Credit Card Late Fees Rule and Proposed Rules on Overdraft and NSF Fees

14 December 2023

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Successfully Transform Your Phone Channel Collections Training for Remote Agents

13 December 2023

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Glass Mountain Capital Appoints Diane Margolin as New Vice President of Business Development

13 December 2023

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Minnesota Amends Health Care Provision in Extensive New Law that Affects Debt Collection

12 December 2023

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District Court Grants MSJ for Debt Collector in FDCPA Case Based on Interest Rate in Payment Plan

12 December 2023

A brown door mat with the word "WELCOME" written in black [Image by creator Winston Link from AdobeStock]

Frost Echols, LLC Welcomes Jesse “Jay” Tillman To Firm

12 December 2023

An letter from a debt collector that says "Past Due" in red on the outside [Image by creator Robert Mizerek from AdobeStock]

Judge Dismisses FDCPA Case Alleging Violations Based on Undated Model Validation Notice

11 December 2023

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DebtNext Software Adds LJ Ross Associates and CBE Group as Formally Accredited Partners

11 December 2023

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Trade groups urge CFPB to issue ANPR on FCRA rulemaking

7 December 2023

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MCA Collection Agency Turns to Skit.ai To Automate Thousands of Collection Calls Per Day with Voice AI

7 December 2023

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Milano Elected to National Reverse Mortgage Lenders Association Board

7 December 2023

File drawer with one folder in focus, labeled "Court Decisions" [Image by creator tashatuvango from AdobeStock]

$225,000 Punitive Damages Award Upheld Where Creditor Repeatedly Contacted Customer After Being Notified of Attorney Representation

6 December 2023

A person holding a mobile phone that appears to have illustrated white charts, graphs, and dollar signs popping out of it [Image by creator ra2 studio from AdobeStock]

Collections Industry Increasing Communications Channels, Diversifying Areas of Business

6 December 2023